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PRIVACY POLICY

Warloft 3D Printing
Last updated: April 2026

1. Who We Are

Warloft is a trading name of Simon Roberts. We are a UK-based 3D resin printing service. Our registered address is 16 Maple Drive, West Sussex, PO20 8FQ. For any questions about this privacy policy or how we handle your data, you can contact us via our website at www.warloft.co.uk or through our social media channels listed on the site.

For the purposes of UK data protection law, Simon Roberts is the data controller.

2. What Data We Collect

We may collect and process the following personal data:

  • Contact information: your name, email address, and any other details you provide when getting in touch via Discord, Instagram, Facebook, X (Twitter), or our contact form.
  • Order information: details of the prints or services you request, including any STL files or reference images you share with us.
  • Payment information: we do not store payment card details. Payments are processed through third-party platforms (e.g. PayPal, bank transfer) and are subject to their own privacy policies.
  • Delivery address: if we are posting a completed print to you.
  • Website usage data: cookies and analytics data collected when you visit our website (see our Cookie Policy for details).

3. How We Use Your Data

We use your personal data for the following purposes:

  • To communicate with you about enquiries, quotes, and orders.
  • To fulfil and deliver your orders.
  • To improve our website and services.
  • To comply with any legal obligations.

Our legal basis for processing your data is either the performance of a contract (fulfilling your order), your consent (where you have contacted us), or our legitimate interests (improving our services).

4. How We Share Your Data

We do not sell, trade, or rent your personal data to third parties. We may share your data with:

  • Delivery services: to ship your order (e.g. Royal Mail, courier services).
  • Payment processors: to process your payment securely.
  • Website hosting and analytics: our website is hosted on WordPress and may use analytics tools to understand how visitors use the site.

5. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Order records and correspondence are typically kept for up to 6 years to comply with UK tax and accounting requirements. You can request deletion of your data at any time (see Your Rights below).

6. Your Rights

Under UK GDPR, you have the following rights:

  • Right of access: you can request a copy of the personal data we hold about you.
  • Right to rectification: you can ask us to correct inaccurate or incomplete data.
  • Right to erasure: you can ask us to delete your data where there is no compelling reason for us to continue holding it.
  • Right to restrict processing: you can ask us to limit how we use your data.
  • Right to data portability: you can request your data in a structured, commonly used format.
  • Right to object: you can object to processing based on our legitimate interests.

To exercise any of these rights, please contact us through our website or social media channels. We will respond within one month.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

7. Cookies

Our website uses cookies. For full details on what cookies we use and how to manage your preferences, please see our separate Cookie Policy, accessible via the cookie consent banner on our website.

8. Third-Party Links

Our website may contain links to third-party sites including Discord, Instagram, Facebook, and X (Twitter). We are not responsible for the privacy practices of these sites, and we encourage you to read their privacy policies.

9. Children

Our services are not directed at children under 16. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected data from a child, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:

Warloft (trading name of Simon Roberts)

16 Maple Drive, West Sussex, PO20 8FQ

Email: ENQUIRIES@WARLOFT.CO.UK

Website: www.warloft.co.uk